Covid-19 Contingency Planning
With the ever-increasing concerns around Coronavirus (Covid-19), our top priority at Trackit247 is the health and safety of our staff and customers. We’re taking proactive steps and following government advice to minimise the risks.
Support & Activation’s
Our software and online web platforms are un-affected and are operational as normal.
Currently, staff are working from their homes, customer support hours remain unaffected at this time. Phone lines are being monitored and available as normal.
We do however ask that where possible please email us on [email protected] and we will respond to any queries you may have as quickly & effectively as we can under these circumstances.
Orders & Shipments
Orders are still being processed and shipped out as normal. Our courier services (DPD Local) have provided an update informing that all parcel operations continue as normal. We will assume no changes with deliveries and will continue as normal. Should your order be affected by delays, please be considerate and understand the circumstances.
Customer Returns & Repairs
We will still accept customer returns for repairs as usual, but please be aware that there could be delays on us sending these back to you. Please allow for extra repair & return time and only ship units back to us where absolutely necessary. We will try our best to update you on the progress on returns also, if you would like to return a tracker or request an update please email us on [email protected]
In these unusual circumstances, we ask for your understanding if requests take longer than normal to complete. We’ll let you know if there are any significant changes that are likely to impact you.
If you have any questions, please let us know.
Lamma Show 2024 – Birmingham, NEC
We are happy to be attending the Lamma Show on 17th – 18th January. If you are planning on being at the show please come and see us on stand 17.724 Birmingham NEC We look forward to seeing you there.Read More
Midland Machinery Show – Newark Showground
Midlands Machinery Show 2023 – Newark Showground We are happy to be attending the Midland Machinery Show @ Newark Showground on 8th – 9th November. If you are planning on being at the show please come and see us on stand JCH3 – 20. Lincoln Rd, Coddington, Newark NG24 2NY We look forward […]Read More
Truckfest North West – Cheshire Showground
Truckfest North West 2023 – Cheshire Showground We are happy to be attending the Truckfest North West show at the Cheshire Showground on 16th – 17th September. This is our first year at Truckfest and we are excited to be exhibiting. If you are into your trucks then this is the place to […]Read More